Delivery

Shipping to Denmark
Orders to Denmark will be delivered by GLS by default. Your parcel will be delivered without home delivery to the post office or a delivery location nearest to the specified delivery address. Shipments to Denmark will be shipped within 2-3 business days Monday to Friday, and can be collected from Monday to Saturday. You will receive an SMS and an e-mail when your parcel is ready for pickup. A delivery cost of DKK 49.00 for parcel postage is imposed on all orders below DKK 399. Your parcel will be ready for pickup for 14 days, before being returned to us.

Delivery abroad
If you live outside Denmark, your parcel will be delivered by GLS. Shipments abroad are delivered Monday through Friday at the GLS ParcelShop nearest to the specified delivery address. Delivery time for parcels outside Denmark is 3-5 business days. You will receive an SMS and an e-mail when your parcel is ready for pickup. Postage costs for shipments abroad vary according to the country group to be delivered to. Group 1: EUR 10 for parcel postage imposed on all orders under EUR 59. Group 2: EUR 15 for parcel postage imposed on all orders under EUR 59. Your parcel will be ready for pickup for 10 days, before being returned to us. All deliveries must be signed for upon receipt, unless another option is offered. Be aware that you may always contact our customer service to receive your parcel number.

Separate shipments
Should your order be made up by several items, we reserve the right to make separate deliveries. Separate deliveries may be necessary if certain items are delayed or not available at the time of ordering. Should your order be shipped as separate deliveries, you will be notified. You will not be charged for extra shipping costs when separate deliveries are made.

We ship to
We currently ship to the following countries:

  • Denmark – excl. Greenland and the Faroe Islands 
  • Sweden (1) 
  • Finland (1) 
  • Germany – excl. Helgoland and Busingen (1) 
  • Netherlands – excl. Aruba and Netherlands Antilles (1) 
  • Belgium (1) 
  • Austria (1) 
  • Luxembourg (1) 
  • France - excl. Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Monaco, Saint Pierre, Wallis, Fortuna Islands and New Caledonia (1) 
  • Spain - excl. Ibiza, Majorca, Menorca, Andorra, the Canary Islands, Ceuta and Melilla (1) 
  • Poland (2) 
  • Ireland (2) 
  • Italy - excl. Campione d'Italia, Livigno, San Marino and the Vatican City (2)